About Azadea Group Holding

AZADEA’s possibilities started in 1978, with one small shop and countless big ambitions

Today’s AZADEA Group grew out of a single clothing store that opened in 1978 at the heart of Beirut. Just a few years later, we won our first international franchise. Shortly thereafter, the company embarked on an expansion that has taken it across the Middle East and Africa and added more than 35 of the world’s most popular brands. With over 10,000 employees, AZADEA now boasts more than 600 stores in more than a dozen countries.

Offre d'emploi

IT Field Support

Alger,Algerie Expire le : 17 Avril 2021

Key responsibilities :
-Install and configure specialized software packages such as operating systems, business applications, and  other office tools
-Initiate systems and network troubleshooting and monitoring, ensure that defective components are  replaced as needed, and update CRM helpdesk accordingly
-Provide on-site and remote support to users for problems related to the network, the operator, the  software, operating systems, and system hardware diagnosis 
-Place support calls to network solution providers and other IT support companies as requested by the  hierarchy (not applicable for multimedia)
-Communicate with suppliers as requested in order to get the necessary support regarding the Brand  Communication interface (not applicable for multimedia)
-Keep track of all existing and deployed Point of Sale (P.O.S. machines)
-Train stores team members on the system and its various applications (not applicable for multimedia)
-Assist the IT team in the pre-opening phase of new stores (not applicable for multimedia)
-Specific for Multimedia: Inspect personal computer equipment, install hardware and peripheral  components such as monitors, keyboards, printers, and disk drivers on user’s premises
-Provide updates, status, and completion information to the hierarchy, the problem request tracking  system, and/or users

Qualifications : 
-Technical Degree in Computer Science or a related field
-2-3 years of experience in a similar role
-Knowledge in configuring switches, routers, ISDN modems, Windows Applications (Exchange Server,  Active Directory, Printers and others)
-Fluency in English
-Valid Driving License is a plus
-Proficiency in MS Office

You can apply on : candidat@triemploi.com