About Azadea Group Holding

AZADEA’s possibilities started in 1978, with one small shop and countless big ambitions

Today’s AZADEA Group grew out of a single clothing store that opened in 1978 at the heart of Beirut. Just a few years later, we won our first international franchise. Shortly thereafter, the company embarked on an expansion that has taken it across the Middle East and Africa and added more than 35 of the world’s most popular brands. With over 10,000 employees, AZADEA now boasts more than 600 stores in more than a dozen countries.

Offre d'emploi

Assistant Manager

Alger,Algerie Expire le : 24 Février 2021

Role Purpose
The Assistant Manager is responsible for supporting the Shop/Department Manager in the effective running of the Shop/Department and replacing him/her when needed, in order to ensure the highest standards of customer service are achieved and maintained.

Key Responsibilities
- Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed
- Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers, and Coordinators (when applicable) and ensure that activities are carried out in the most e client manner
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
- Report occurring operational issues and handle customer complaints in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction
- Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products - Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
- Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected
- Specific for Sports Goods: Communicate with local suppliers, negotiate prices, and place orders - Specific for Sports Goods: Handle the closing of the Shop in coordination with the Cashier by controlling the preparation of cash money, electronic cards slip, discounts, and VAT vouchers; ensure their delivery to the Accounting Department in compliance with company policies and security standards
- Specific for Sports Goods: Perform other related activities such as communicating shop events and promotions to customers through social media tools, liaising with wholesales customers to ensure timely answering of their needs, liaising with local sports clubs and other

Qualifications :
- Bachelor’s Degree 
- 1-2 years of experience in a managerial role; experience in retail is a plus
- Good product knowledge and understanding of store operating procedures
- Proficiency in MS Office
- Fluency in English 
- Deep product knowledge across all departments
- Specific for Sports Goods-retail: Active partition in at least one sporting activity and expert 
knowledge of sporting events

- Driving and Achieving results
- Developing and Moving Others
- Commercial Understanding
- Communication Skills
- Planning and Organizing
- Customer Focus
- Decision Making

To apply for this position, please send us your resume to : candidat@triemploi.com