About Azadea Group Holding
AZADEA’s possibilities started in 1978, with one small shop and countless big ambitions
Key responsibilities :
-Install and configure specialized software packages such as operating systems, business applications, and other office tools
-Initiate systems and network troubleshooting and monitoring, ensure that defective components are replaced as needed, and update CRM helpdesk accordingly
-Provide on-site and remote support to users for problems related to the network, the operator, the software, operating systems, and system hardware diagnosis
-Place support calls to network solution providers and other IT support companies as requested by the hierarchy (not applicable for multimedia)
-Communicate with suppliers as requested in order to get the necessary support regarding the Brand Communication interface (not applicable for multimedia)
-Keep track of all existing and deployed Point of Sale (P.O.S. machines)
-Train stores team members on the system and its various applications (not applicable for multimedia)
-Assist the IT team in the pre-opening phase of new stores (not applicable for multimedia)
-Specific for Multimedia: Inspect personal computer equipment, install hardware and peripheral components such as monitors, keyboards, printers, and disk drivers on user’s premises
-Provide updates, status, and completion information to the hierarchy, the problem request tracking system, and/or users
Qualifications :
-Technical Degree in Computer Science or a related field
-2-3 years of experience in a similar role
-Knowledge in configuring switches, routers, ISDN modems, Windows Applications (Exchange Server, Active Directory, Printers and others)
-Fluency in English
-Valid Driving License is a plus
-Proficiency in MS Office
You can apply on : candidat@triemploi.com