Education:
Bachelor of science in Electronics and Communication Engineering.
Experience:
Minimum 07 years of relevant experience.
Competency Requirements：
- At least seven years of working experience in the telco communications field, especially in the CEM (customer experience management) or SOC (service operation center) field, or senior experts in core network field.
- Master 234G network architecture and technology, CS, PS, IMS core network signaling process (call flow), wireless network signaling process, and E2E network fault demarcation and troubleshooting. In-depth analysis to identify and alert the root causes of problems in network quality and ensure their escalation to the appropriate services.
- Be familiar with the SQL, Linux, Python or asssociated programming languages. Excellent knowledge of big data analysis and database management.
- Excellent knowledge of service operation between OSS and BSS, good view of future network evolution and new service insight capability, and be able to communicate and as a spearker with high level customer.
- Have an good understanding of service flow and big data arthitecture like Hadoop, Spark, data processing and integration.
- Have a keen sense of market and customer strategy. Have experience in analyzing user behavior, user migration, package analysis, and HVC user insight etc.. Be able to effectively collaborate with customers.